Shipping & Returns

UK standard: Free. Delivery usually takes 5–9 business days.

International (United States, Canada, Australia, New Zealand): Free. Delivery usually takes 7–11 business days to Australia, 6–10 business days to New Zealand and the United States, and 8–13 business days to Canada. Import duties or taxes may apply in your country.

You will receive a confirmation email with tracking once your order is on its way.

You can return your jacket for any reason. Just let us know within 14 days of the day you receive it, then send it back within 14 days of telling us.

Returns are free. We will email you a prepaid return label. Please use that label, as we cannot refund postage you pay yourself or a parcel sent to a different address.

We will refund the price you paid, including the original standard delivery cost, within 14 days of receiving the jacket back (or proof that you have sent it). Refunds go to your original payment method.

Please return the jacket unworn, with its tags. You can try it on as you would in a shop.

If your jacket arrives faulty, damaged or not as described, contact us within 30 days for a full refund, and we will cover the return postage. This does not affect your statutory rights.

1. Email us at support@maisonevre.com with your order number, within 14 days of receiving your jacket.
2. We will reply with your free return label and instructions.
3. Pack the jacket securely, attach the label and keep your proof of postage.

Write to us at support@maisonevre.com. We reply within 48 hours.